INTRODUCTION
Macartney Real Estate Pty Ltd (ABN 35 611 625 695) respects your right to privacy, abides by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) [APPs] and is committed to protecting the privacy of individuals who deal with us.
This privacy policy tells you how we manage your Personal Information that we collect and hold for you. In this policy we seek to allay any concerns you may have about how we handle your Personal Information by clearly setting out:
- Types of Personal Information we collect from you
- How we collect and hold it
- How we use and disclose it
- How we keep it secure
- How you may access and correct it
- How we will deal with a privacy complaint you make
- How you can contact us
This Privacy Policy applies to Macartney Real Estate Agents but not to other organisations or websites to which we are linked. It covers Personal Information collected, held, used and disclosed by Macartney Real Estate Agents in relation to:
- prospective or actual vendors and purchasers
- prospective or actual landlords and tenants
- visitors to our website
- our suppliers/independent contractors
- recruitment [but not existing employees]
TYPES OF PERSONAL INFORMATION WE COLLECT FROM YOU
First let us explain for you the meaning of Personal Information as it is used in this privacy policy.
Personal Information as it is used in this privacy policy and as defined in s 6(1) of the Privacy Act 1988 (Cth) means:
information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or an opinion.
Another important category of Personal Information in the Privacy Act is sensitive information. Sensitive Information is a subset of Personal Information, where more strict rules are imposed [usually requiring consent of the individual to use their sensitive Personal Information]. The Privacy Act defines Sensitive Information as:
- information or an opinion about an individual’s racial or ethnic origin; political opinions; membership of a political association; religious beliefs or affiliations; philosophical beliefs; membership of a professional or trade association; sexual preferences or practices; or criminal record – that is also Personal Information; or
- health information about an individual; or
- genetic information about an individual that is not otherwise health information; or
- biometric information that is to be used for the purpose of automated biometric verification or biometric identification, and biometric templates.
The types of Personal Information we may collect from you will depend on the services you wish us to provide to you, or alternatively the services you offer or provide to us. Personal Information that is generally collected will be your name and contact details (home telephone/mobile phone numbers, fax, email and postal address). Where required for a stated purpose we may ask for your date of birth, gender and occupation.
Please note that sensitive information will only be collected with your express permission, and we will only use it for the purpose for which you provided it. This may include photographs or videos of you or others taken for the purpose of selling or leasing your property.
WHAT AND HOW WE COLLECT YOUR PERSONAL INFORMATION
We will generally collect Personal Information from you in person, over the phone, from an enquiry you make from our website or a third party website or from an email you send to us.
We don’t collect your Personal Information unless we need it for any of our stated purposes or otherwise where we first obtain your consent.
In some circumstances, you may choose not to give us your Personal Information or to deal with us anonymously or using a pseudonym. However, this may mean that we are unable to carry out the services requested by you.